Initially developed in partnership with Groupon and with continual vendor feedback, nabooki is a purpose built platform to manage high volumes across a broad range of vendor service verticals and powered by highly configurable promotions engine for each vendor.
In addition to providing a great customer experience by providing 24/7 on-demand bookings and live availability to aid in the customer buying process, vendors benefit from customer insights, time savings normally spent on the phone and having greater overall control.
Each vendor is provided with an independent promotions engine configured to the rules that you define. Capacity can be managed at a granular level, automatically directing customers into the times vendors want. Each promotion can be configured to be redeemable select times and days of the week, with a defined time-frame set for both the booking lead time and cancellations, if allowed.
Offer your vendors peace of mind knowing they can prevent bookings at times they’re at capacity and increase availability at times when they’re not. Automated reminders help to reduce no-shows and any important information can be sent to customers through custom messages in the booking notifications.
Voucher Validation & Redemption
API integration ensures only customers with a valid voucher can process a booking when vouchers are pre-purchased in your existing sales system. The voucher validation plugin prevents unwarranted bookings and double bookings by redirecting voucher holders to an existing booking if already used and allowing them to manage amend or cancel their booking if needed.
Voucher redemption can also be provided to offer a seamless vendor experience all within the one vendor portal provided by nabooki.
Unlike partnering with aggregator sites, your data remains your data.
Nabooki HQ’s dashboard provides you with a snapshot of booking insights like never before. All booking details are captured, allowing you track the entire consumer buying cycle from pre-service discovery to post-service review. Identify your best and worst performing vendors and have visibility of deal redemption availability to ensure your customers are always getting what they expect.
Scoopon is a leader in deals for local services such as restaurants, wellness, beauty, and activities and is subsidary Lux Group, one of Australia’s leading ecommerce groups.
Customers can search for a deal across more than 100 service verticals and check availability prior to purchasing a voucher. Customers can proceed with making a booking right away or return another time for a completely automated booking experience.
Nabooki provided a turnkey solution to plug into Scoopon’s existing website and sales architecture.
Speak to a marketplace specialist to learn nabooki’s turnkey and off-the-shelf solutions for your new or existing business.