Security

SECURE DATA STORAGE
Nabooki platform is fully protected by transport layer protection (TLS) with an industry standard 256 Bit SSL encryption. Our servers are deployed to Amazon Web Services (AWS), which has achieved the following accreditations and certifications:

 

PCI DSS Level 1 (Payment Card Industry Data Security Standard)

ISO 27001 (Information Security Management System)

FIPS 140-2 (United States Federal Information Processing Standard)

 

AUTOMATIC DATA BACKUPS

We run automatic encrypted backups to ensure your online data is safe and protected. Data is also constantly streamed to replica databases for up to the second redundancy. All backups are encrypted and stored in AWS Asia Pacific (Sydney) region on a secure server.

 

LOCAL DATA STORAGE

All Nabooki accounts will have their data stored in Australia in AWS Asia Pacific (Sydney) region.

 

SECURITY TESTING

Nabooki undergoes regular security testing by industry-recognised third party security specialists to verify our systems, processes and security infrastructure to ensure that all vulnerabilities are identified and swiftly mitigated.

We also regularly carry out in-house security maintenance, and re-check our processes so that you can rest assured your information is in safe hands.

 

SYSTEM AVAILABILITY

Our applications and API are available to you to use 99.98% of the time. We also have an on-call technical specialists who can respond to any critical app failures 24/7, and dedicated support team who can help with any questions you may have during the standard working hours.

 

SAFE LOGINS

We enforce strict password standards and lockout policies, as well as use authentication tools to protect your account from exploits such as brute force attacks.

 

YOUR PRIVACY

We do not access or share any data unless required by law, or with your permission to help resolve system problems. Nabooki has taken measures to comply with all privacy laws in relation to the collection, storage and disclosure of any personal information, including: Privacy Act 1988 (Cth), The Do Not Call Register Act 2006 (Cth) and Spam Act 2003 (Cth). Nabooki’s Privacy Policy can be accessed here.

 

GDPR COMPLIANCE

The EU General Data Protection Regulation (GDPR) is a comprehensive data protection law designed to strengthen and unify data protection for individuals within the EU, essentially giving EU residents and citizens more control of their personal data. The GDPR took effect on May 25, 2018. For customers in the European Union, Nabooki has taken additional steps to meet our obligations under The EU General Data Protection Regulation (GDPR).