Unlocking the Power of Customer Reviews with Nabooki’s Innovative Widget

September 27, 2023

In the digital age, customer reviews are the new word-of-mouth. They can make or break a business, influence purchasing decisions and even affect search engine rankings. But what if there was a way to make reviews even more powerful and insightful?

Enter Nabooki’s Customer Reviews Widget, a game-changing tool that brings verified, service-specific, and staff-specific reviews right to your website.

The Problem With Traditional Review Systems

We’ve all seen it—a one-star review on Google from someone who’s never even used the service. These unverified reviews can unfairly damage a business’s reputation. Moreover, traditional platforms often provide a general rating that doesn’t distinguish between different services or staff members, leaving a lot to be desired in terms of actionable insights.

The Solution: Nabooki’s Customer Reviews Widget

Our Customer Reviews Widget is designed to address these issues head-on. It collects verified customer reviews from actual customers, ensuring credibility and authenticity. But that’s not all; it also allows for service-specific and staff-specific ratings, offering a granular look into different aspects of your business.

Nabooki's customer reviews widget combines verified and Google reviews

Why Verified Reviews Matter

In a world of fake news and misinformation, credibility is king. Nabooki’s Customer Reviews Widget takes this to the next level by automating the review collection process. Review requests are sent to customers automatically after they’ve completed a service, ensuring that only valid, verified reviews are collected.

Imagine you’re a consumer looking for a local yoga class. You come across two studios: one has a sleek website but no reviews, while the other has a similar website but also features glowing, verified reviews from satisfied customers. Which one would you choose? Most likely, you’d opt for the one with reviews, as they serve as social proof and give you confidence in your choice.

Here are some compelling statistics that underscore the importance of verified customer reviews:

  • 89% of consumers read online reviews for local businesses1
  • 91% of consumers say that online reviews influence their purchasing decisions2
  • 72% of consumers are more likely to trust a local business with positive reviews3
  • 77% of consumers specifically seek out websites with ratings and reviews4

These stats clearly show that verified customer reviews can significantly influence consumer trust and, ultimately, conversions. By adding Nabooki’s Reviews Widget to your website, especially on the booking page, you’re not just enhancing your online reputation; you’re also boosting your conversion rates.

Service-Specific Reviews: A Granular Look

Nabooki's customer review widget with the ability to filter by service

Imagine you run a spa with multiple services, from massages to facials. A general rating won’t tell you if customers are unhappy with just one specific service.

Our reviews widget allows customers to rate individual services, providing you with actionable insights to improve and excel. This can be particularly useful for assessing the popularity and effectiveness of individual services, whether it’s a class, a tour, or a consultation.

Based on these insights, you can decide whether to add more of a particular service or even consider discontinuing underperforming ones.

Staff-Specific Reviews: Elevate Your Team’s Performance

For larger businesses with multiple staff members, keeping track of performance can be a challenge. Our widget assigns reviews to specific staff members, allowing you to monitor and improve service levels. It’s also a great motivational tool for your team.

The Conversion Powerhouse, Combining Google Customer Reviews With Verified Customer Reviews

Why settle for just one type of review when you can have the best of both worlds? Our widget allows you to display Google customer reviews alongside your verified, service-specific, and staff-specific reviews. Adding this widget to your booking page can serve as a powerful last push to convert visitors into bookings. Studies show that this multi-faceted approach can boost conversions by up to 30%.

Adding the reviews widget is just as simple as adding the booking widget on your site by copying and pasting the I-frame code provided. The customer reviews widget can be placed on the same page as your booking widget to help convert visitors into customers.

In today’s competitive landscape, every review counts. Nabooki’s Reviews Widget offers a comprehensive solution that brings credibility, granularity and conversion-boosting power to your website. Don’t miss out on this opportunity to elevate your business—try our Reviews Widget today!

  1. Source: https://www.brightlocal.com/research/local-consumer-review-survey/ ↩︎
  2. Source: https://cxtrends.zendesk.com/ ↩︎
  3. Source: https://www.brightlocal.com/research/local-consumer-review-survey/  ↩︎
  4. Source: https://www.powerreviews.com/research/power-of-reviews-2023/ ↩︎
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