Features

Sell more tickets. Run a tighter venue. Improve profitability.

Every feature in Nabooki is built around one principle: give attraction operators enterprise-grade ticketing and venue management without the complexity.

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Ticketing & Products Online Sales Point of Sale Access Control Channel Management Customer Data Reporting Integrations Operations & Staff Enterprise & Security

Ticketing & Products

Flexible ticketing built for the way visitors buy.

Venue ticketing is rarely simple. You need adult, child, and concession prices. You need timed-entry sessions with capacity limits. You need the ability to package a general admission ticket with a café voucher or a guided tour add-on. Nabooki’s product management layer handles all of that from a single configuration screen, without needing a developer every time something changes.

Configurable ticket types
Set up adult, child, concession, family, and group pricing, plus any custom categories your venue uses.
Timed-entry ticketing
Sell tickets by session with per-session capacity controls. Visitors choose an arrival window at the point of purchase.
Bundles, packages, and add-ons
Create ticket bundles and upsell complementary products at checkout, from guided tours to merchandise.
Passes
Offer season passes, multi-visit passes, or membership-style products that grant ongoing access.
Promo codes and campaign pricing
Set up discount codes, campaign-specific price points, and time-limited offers without touching your standard product configuration.
Gift vouchers and gift cards
Sell branded gift vouchers through the same purchase flow, redeemable against any ticketed product you nominate.

app.nabooki.com/products

Online Sales

A purchase experience your visitors won’t abandon at checkout.

Most visitors decide to book on their phone, often days before they arrive. Nabooki’s booking engine is built mobile-first, with real-time availability, instant confirmation, and your branding throughout. It embeds directly into your existing website, or runs as a standalone purchase page if you prefer to keep it separate.

Mobile-first booking engine
The purchase flow is designed for phones first. Clean layout, minimal friction, and optimised for conversion on small screens.
White-label web widgets
Embed the booking engine directly into your website with a code snippet. Visitors buy on your domain, inside your brand.
Real-time availability display
Session availability updates the moment a ticket is sold, across every sales channel. No overselling, no manual refreshes.
Secure payment processing
PCI-compliant payment handling through your connected payment gateway. Funds settle directly into your account.
Guest checkout and customer accounts
Let visitors buy without creating an account, or offer the option to save their details for a faster return visit.
Cart upsells and cross-sells
Surface relevant add-ons, upgrades, and packages at the point of purchase to increase average transaction value.
Digital ticket delivery
Tickets are delivered instantly by email as QR codes, and can be saved to Apple Wallet or Google Wallet for easy venue entry.

app.nabooki.com/checkout

Point of Sale

Walk-up sales and counter ticketing, connected to everything else.

Not every visitor plans ahead. Nabooki’s point of sale tools handle counter and kiosk sales with the same inventory, the same real-time capacity view, and the same customer record as your online channel. Your staff see one source of truth, whether a visitor books from home or buys at the gate.

Counter and kiosk ticket sales
Sell tickets at the gate or front desk through the same platform that handles your online sales. No separate systems to reconcile.
Hardware integration
Connect receipt printers and barcode scanners to your POS setup.
Cash and card handling
Accept payment by cash or card and record the transaction type against the booking for accurate end-of-day reporting.
Staff permissions and shift control
Set role-based access for front-of-house staff so each team member sees only what they need.
Booking changes, rebooking, and refunds
Process modifications, session changes, and refunds from the POS screen without needing to escalate to a manager system.

app.nabooki.com/pos

Access Control & Entry Management

Move visitors through the gate without the bottleneck.

Entry management is where ticketing becomes operations. Nabooki connects the ticket sold to the person at the gate, in real time, so your staff know immediately whether a ticket is valid, which session it’s for, and whether capacity has been reached. Works with handheld scanners, turnstiles, or a staff member’s phone.

QR and barcode scanning
Validate tickets instantly by scanning the QR code or barcode on any digital or printed ticket.
Turnstile and gate integration
Connect Nabooki’s access control to physical turnstiles and gating hardware for automated entry validation.
Mobile staff scanning app
Give your front-of-house team a mobile app to scan tickets and manage entry from anywhere in the venue.
Real-time validation
Every scan checks against live ticket data. Invalid, already-used, and wrong-session tickets are flagged immediately.
Capacity tracking and attendance monitoring
See how many visitors are currently in each session or zone, updated in real time as tickets are scanned.

app.nabooki.com/access

Channel Management & Distribution

Manage every sales channel from one inventory.

Your tickets are sold through your website, at the gate, through trade and travel agents, and through OTA platforms. Nabooki gives you a single inventory layer that feeds all of those channels, with live availability sync, commission management, and the reporting to see which channels are actually pulling their weight.

Reseller and agent portal
Give trade partners their own login to check availability and make bookings on their clients’ behalf, with their own pricing structure.
Commission management
Set net and retail pricing models per channel, and track commissions across all agent and reseller relationships.
OTA connectivity
Connect to major OTA platforms including Viator, GetYourGuide, and Klook via Bokun, with live availability sync and centralised inventory management.
Channel inventory allocation
Allocate a portion of each session’s capacity to specific channels while protecting direct-sale inventory.
Live availability sync
Availability updates across every connected channel the moment a ticket is sold, anywhere.
Affiliate tracking
Track bookings and revenue attributed to affiliate partners for accurate performance reporting.

app.nabooki.com/channels

Customer Data & CRM

Every visitor. Every visit. Your database.

Every ticket sold is a customer relationship waiting to happen. Nabooki captures visitor data into a built-in CRM, with booking history, segmentation, and marketing consent built in. The result is a database you can use to drive memberships, repeat visits, and targeted campaigns.

Customer profiles and booking history
Every ticket purchase builds or updates a visitor record. View full booking history, communication logs, and preferences in one place.
Segmentation and tagging
Group visitors by visit frequency, ticket type, location, or any custom criteria for targeted follow-up.
Marketing opt-ins and consent management
Capture and store marketing consent at the point of purchase, in line with Australian privacy requirements.
Email and SMS marketing notifications
Send reminders and post-visit communications directly from the platform.
Loyalty programs and rewards
Set up repeat-visit incentives, loyalty points, or member benefits to encourage return visits.

app.nabooki.com/customers

Reporting & Analytics

Know what’s working. Plan what’s next.

Venue performance is more than total tickets sold. Nabooki’s reporting gives you visibility into revenue by channel, attendance patterns by session and date, capacity utilisation across your timed-entry program, and the product-level data to understand which parts of your offer are driving value. Exportable to CSV, or connected to your existing BI tools.

Sales by channel
See revenue and volume broken down by direct, agent, OTA, and POS channels so you know where your business is actually coming from.
Attendance and visitation analytics
Track daily, weekly, and seasonal attendance patterns. Identify peak periods and quiet windows for smarter capacity planning.
Capacity utilisation
Measure how effectively your timed-entry sessions are being filled and identify opportunities to shift demand.
Revenue by product
See which ticket types, packages, and add-ons are generating the most value and where there is room to grow.
Integration with BI tools
Export data to CSV or connect to your preferred business intelligence platform for deeper analysis.

app.nabooki.com/reports

Integrations & API Ecosystem

Connect Nabooki to the systems you already run.

Nabooki is built to fit into your existing technology environment, not replace it. Native integrations cover the platforms attraction operators rely on most, and an open API gives your technology team the flexibility to build the connections your specific operation needs.

Payment gateways
Connect the payment provider your venue already uses for online and in-person transactions.
Finance system integration
Sync transaction and revenue data with your accounting or finance platform to reduce manual reconciliation.
CRM platform connectivity
Connect Nabooki’s visitor data to your enterprise CRM for a unified customer view across the organisation.
Marketing automation
Sync visitor data and booking events to your marketing platform to trigger campaigns, journeys, and re-engagement flows.
Hardware systems
Integrate with the physical hardware your venue relies on: receipt printers, scanners, turnstiles, and kiosk screens.

app.nabooki.com/integrations

Operations & Staff Tools

Give your team the tools to run the day with confidence.

Ticketing is only one part of running a venue. Nabooki’s back-office and operations tools cover the day-to-day tasks your team handles constantly: processing refunds, adjusting bookings, managing group reservations, and keeping an eye on how the day is tracking. All from a single system, with the right level of access for each team member.

Staff user roles and permissions
Control what each team member can see and do, from gate staff and ticketing agents through to finance and venue management.
Refunds and exchanges
Process refunds and ticket exchanges directly from the booking record, with a full audit trail attached.
Booking modifications
Update party sizes, ticket types, sessions, and contact details without cancelling and rebooking.
Group booking management
Handle group reservations, school bookings, and trade enquiries with dedicated group management tools.
Back-office dashboards
Give management a real-time view of today’s bookings, revenue, capacity, and any operational alerts that need attention.

app.nabooki.com/operations

Enterprise & Security

Built to standards trusted by state governments.

Nabooki powers tourism marketplace programs for state government bodies across Australia The platform is built and operated to the security, compliance, and reliability standards that level of work demands, and those same standards apply to every attraction operator on the platform.

Multi-location management
Manage ticketing and operations across multiple sites from a single platform instance, with consolidated reporting and independent site configuration.
Role-based access control
Granular permissions across your organisation, from site-level staff through to executive reporting access.
PCI-compliant payment handling
Cardholder data is handled to PCI DSS standards, reducing your venue’s compliance exposure.
Audit logs
A complete, tamper-evident record of every transaction, modification, and system action for compliance and internal review.
Privacy and data compliance
Built with Australian privacy law requirements in mind, including consent capture, data handling, and customer data portability.
Scalability and uptime
Hosted on infrastructure built for the demands of high-volume tourism programs.

app.nabooki.com/security