For Food & Wine Tours
Let Guests Focus on the Experience. Let Nabooki Handle the Bookings.
Collect dietary requirements, manage group sizes, and sell gift vouchers. Keep 100% of direct booking revenue.
For Food & Wine Tours
Collect dietary requirements, manage group sizes, and sell gift vouchers. Keep 100% of direct booking revenue.
The Challenge
Food and wine experiences attract bookings around occasions: Christmas, Valentine's Day, birthdays, anniversaries, corporate events. Those peak periods come with a flood of enquiries right when you're busiest hosting. Without an automated booking system, you're missing the enquiries you can't answer in time.
Group bookings add another layer. You need dietary information upfront. You're managing minimum numbers for private events. A last-minute cancellation from a group of ten can ruin your margins for the day if your terms aren't enforced automatically.
And when those bookings do come in through an OTA or a commission-based booking tool, a percentage of every one leaves before you've counted it. Peak season looks great on paper until you add up what went to platform fees. On top of that: you get their money, but not their details. That customer could become a regular. You'll never know, because they're in someone else's database.
Direct bookings with no commissions. Gift vouchers sold online. Group information collected at booking, including payments and deposits. Cancellation terms are enforced automatically. And your customer database is growing with every experience you run.
How It Works
1
List your experiences with pricing, availability, group size limits, and cancellation terms. Configure custom booking fields to capture dietary requirements, group composition, or any other information you need upfront. Enable gift voucher sales from day one.
2
Accept bookings and gift voucher purchases from your website and social media, even while you're hosting a group. Availability updates automatically. Confirmations go out without you doing anything.
3
Every guest who books directly becomes part of your customer database. Send review requests after each experience. Run promotions to past guests at harvest time, before a long weekend, or when you want to fill a quiet session. Stop starting from zero every season.
Enable gift voucher sales from your booking page. Customers can purchase and send them directly, a natural fit for food and wine experiences that are frequently bought as gifts. Vouchers are redeemable against any qualifying experience you offer.
Capture gift-buyer demand without any manual processing.
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Configure custom booking fields to capture everything you need at the point of reservation: dietary requirements and allergies, group composition, occasion, and any other preferences. By the time guests arrive, your preparation is already done.
No last-minute scramble for dietary information. No surprises on the day.
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Set capacity limits per session, manage minimum numbers for private events, and handle group enquiries through a single system. Your cancellation and payment terms are enforced automatically.
Your cancellation and payment terms are enforced by your system, not argued over after something goes wrong.
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Adjust pricing for peak periods, special events, or harvest season. Run promotional pricing to fill quieter sessions. Manage your availability without updating multiple systems.
One system for pricing, availability, and promotions. No manual updates across multiple platforms when conditions change.
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Direct bookings through your Nabooki page carry no commissions. A simple monthly subscription is your only platform cost on your direct channel. Use OTAs for discovery and reach where they make sense, but build the direct channel where you keep every dollar.
Gift vouchers, group bookings, and repeat guests are all commission-free on your direct channel.
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Nabooki powers tourism marketplace programs including South Australia's Coast is Calling, giving operators professional booking infrastructure with government backing. We serve everyone from solo operators to major attractions, with the same commitment to independence and control.
I now only spend about a quarter of the time on the phone and quite often when I have a missed call because I'm on the boat providing a lesson, I'll return the call only to find out they have already booked online. The support is great, and help is always available when needed.
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We have seen a huge increase in business since offering online bookings, especially for last-minute bookings. Support is great when needed, and the help articles often answer my questions.
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Nabooki have been fantastic and super quick to respond to every question. Early on, they identified that the way we were handling our bookings was going to be inefficient and helped set us up in a better way.
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The Cost of Waiting
Missed bookings when customers call and you're unavailable
Commission payments eating into your margins
No customer database for repeat business or off-season promotions
Less flexibility to adjust schedules and availability when you need it
Success Story
Someone buys a gift voucher for their partner's birthday in December. In March, they redeem it and bring two friends who book at full price.
All three love the experience. Nabooki sends an automated review request the next morning. Two of them leave five-star reviews. In autumn, you send a seasonal promotion to your customer list. Two of those three book your harvest dinner.
That's the power of owning your customer database.
No commissions, no algorithm changes, no restrictions.
Set up your booking system today. No credit card required. See how Nabooki works for your food and wine experiences.
